My Services

For Troy Does It, your business is my business. I assume your daily tasks as my own and your success is my success! I’m easily accessible for a fraction of the cost, time, and energy required to have your own staff, helping you achieve a great work-life balance. Helping empower you to expand and succeed with your business is my motivation and propels me forward.

Client Relations

Establishing, maintaining, and enhancing the relationship between your company and external clients. Team interaction - organization and execution of plans to ensure mutual profit.  Includes customer service and onboarding of new clients.

Email & Chat Support

The majority of customers say that email support is a preferred way to communicate with brands. The average response time for emails is 12 hours and the majority of businesses simply ignore emails. I'll handle all of that for you, so you can focus on those tasks that really make your business grow.

Systems Maintenance

Having effective systems in place to help automate some of your day to day tasks can help you free up time to do things that are more important to you and provide better value for the time spent.

General Business Assistance

There are many tasks throughout the day that fall under this category and are too numerous to list. If you have to do it as part of your day-to-day, it's likely something I can handle for you. Think of me as your personal executive assistant!

Specialized Services

I have over 20 years of experience working with business owners like yourself and you can take advantage of my depth of knowledge to propel your business forward.

Social Media Management

I'll help your business become more profitable by simplifying your marketing strategies through effective and timely use of social media, to include: Facebook, Blogs, Pinterest, Twitter, and Instagram.

Systems Creation

Each business is unique and having effective systems in place to help automate some of your day to day tasks will make your business more efficient. We'll come up with processes together and free up more time for you to focus on the things that really matter to you.

CRM Administration

Customer satisfaction should be the most important focus of your business and your CRM will help you understand your client and lead to additional customer retention. I'll help you get the most from your CRM of choice and handle the back-end of your system.

Web Site Maintenance

Your web site is marketing your business 24/7, rain or shine. Not all web site platforms are created equal and depending on which you choose, yours may require more maintenance than others. I'm ready to jump in where your developer left off and help you continue to grow your business through your online presence.

What if you had 10 extra hours each week?

Imagine your daily accomplishments if you didn't have to worry about:

  •   Building and maintaining client relations

  •   Responding to email and chat requests

  •   Managing all of your day-to-day systems

  •   Creating posts and adding to your social media presence regularly

  •   Researching the next thing you need to do and when

  •   Maintaining your CRM

  •   Updating your web site to keep your content relevant and fresh

  •   General business to-do's that come up like scheduling, thank you gifts, and other administrative tasks

Why hire a virtual assistant?

VIDEO PLACE HOLDER

  •   100% Customer Satisfaction

  •   Create a better work-life balance

  •   Increase income

  •   Beneficial personalized service anticipating your needs

  •   Focus your attention on high-value tasks

  •   No costs for benefits, insurance, overhead, or training

  •   Gain a dedicated and knowledgeable partner to handle the "other" things

  •   Less need to keep traditional office hours

Troy Does It

Excess stress and frustration eating you alive? Need more hours in your day just to break even? I can help you switch priorities and implement changes to ease your workload and maintain the systems you currently use, all while providing the highest level of service you can depend on.

Package Tiers

I have a package to fit any business and bill in 10 hour blocks. Discounts are available for multiple blocks.

Starter - $40/hr

CLIENT RELATIONS
EMAIL & CHAT SUPPORT
SYSTEMS MANAGEMENT
GENERAL BUSINESS ASSISTANCE
WEEKLY STRATEGY CALL

Professional +$10/hr

STARTER PACKAGE, PLUS:
SYSTEMS MANAGEMENT & CREATION
SOCIAL MEDIA MANAGEMENT
RESEARCH AS REQUIRED

Enterprise +$20/hr

STARTER PACKAGE, PLUS:
SYSTEMS MANAGEMENT & CREATION
SOCIAL MEDIA MANAGEMENT
RESEARCH AS REQUIRED
CRM ADMINISTRATION
WEB SITE MAINTENANCE